Education
Master of Information (MI) in User Experience Design
University of Toronto
2023-2025
Honours Bachelor of Science (HBSc) in Computer Science & Communications Technology
University of Toronto
2018-2023
Certificate in Digital Communications
Sheridan College
2018-2023
Professional Experience
UX Researcher
D2L (Industry: Education Technology)
2025 (Jan – Apr)
- Lead and support UXR studies involving company’s learning management system (Brightspace).
- Conducted concept testing for Brightspace Groups tool.
UX Researcher
theScore / PENN Entertainment (Industry: Gambling)
2024 (Sep – Dec)
- Supported UX research studies aimed at improving player engagement for theScore Bet, ESPN Bet and Hollywood Casino.
- Conducted concept testing that led to the launch of 2 MVP in-game navigation features.
- Conducted market research surveys to prepare for the launch of a new casino app.
Teaching Assistant
University of Toronto (Industry: Higher Education)
2023 – 2024
- Mark assignments and lead discussion-based tutorials for the following undergraduate courses:
- User Experience Design & Board Games (CCT419)
- Communications Research Methods (CCT208)
- Business Research Methods (CCT203)
- Web Development & Design (CCT260)
- Principles in Game Design (CCT270)
Strategy & Projects Intern
Scotiabank (Industry: Wealth Management)
2022-2023
- Supported the Specialized Programs & Client Strategies team with strategy by analyzing client feedback, conducting desk research and creating slide decks for wealth advisors.
Communications & Technology Officer
Families Canada (Industry: Non-Profit, Social Services)
2021-2022
- Designed and launched Shopify store and learning management system. Responsible for WordPress website maintenance.
Additional Experience
Student Mentor
University of Toronto (Industry: Higher Education)
2021-2023
Sales Associate
FalseDelusion (Industry: Art)
2014-2020
Centre Asssistant
Kumon (Industry: K-12 Education)
2014-2018